Gift Card Platform – Operated by BATTESQAUARE SOLUTIONS PRIVATE LIMITED
Effective Date: 27 November 2025
1. Introduction and Definitions
1.1 About This Platform
This gift card platform (“Platform”) is provided by BATTESQAUARE SOLUTIONS PRIVATE LIMITED and made available through https://battesqauare.in (“SquareCards”). By using the Platform, you agree to comply with these Terms and Conditions.
1.2 Definitions
- “Gift Cards” – Digital prepaid instruments redeemable with participating Merchant Partners.
- “User” / “Customer” – Any individual accessing or using the Platform.
- “Merchant Partners” – Third-party brands and retailers offering gift cards through the Platform.
- “Platform” – The website, services, tools, and functionalities provided by BATTESQAUARE SOLUTIONS PRIVATE LIMITED.
- “We”, “Us”, “Our” – Refers to BATTESQAUARE SOLUTIONS PRIVATE LIMITED.
2. Eligibility and Registration
2.1 User Eligibility
- You must be at least 18 years of age.
- You must provide accurate and complete registration details.
2.2 Account Registration
- A valid email address or mobile number may be required.
- You are responsible for securing your account credentials.
- Any unauthorized access must be reported promptly.
2.3 Account Restrictions
- We may restrict or suspend accounts for policy violations.
- Multiple accounts by the same person are prohibited.
- Fraudulent or suspicious activities may result in permanent account closure.
3. Gift Card Purchase and Delivery
3.1 Purchase Process
- Payment methods available at checkout may include cards, digital wallets, or other options.
- Payments are processed via secure third-party gateways.
- Confirmation will be sent upon successful payment.
- Gift cards are delivered digitally through the method specified on the Platform.
3.2 Purchase Limits
- Purchase limits may apply depending on merchant rules.
- Limits may change based on brand restrictions or system policies.
3.3 Pricing and Fees
- Certain transactions may incur convenience or processing fees.
- All pricing is provided in the currency shown on SquareCards.
3.4 Delivery and Activation
- Gift cards are delivered electronically (email, SMS, or platform account).
- Physical gift cards are not available unless explicitly stated.
- Delivery time may vary depending on technical or seasonal factors.
4. Gift Card Validity and Usage
4.1 Validity Period
- Each gift card has a specific validity period defined by the Merchant Partner.
- Expired gift cards cannot be renewed or refunded.
4.2 Redemption Terms
- Gift cards can only be redeemed through the designated Merchant Partner.
- Redemption is governed by the merchant’s own terms and policies.
4.3 Usage Restrictions
- Gift cards cannot be exchanged for cash unless required by law.
- Resale or unauthorized commercial use is prohibited.
- Gift cards cannot be used to purchase additional gift cards unless allowed by the merchant.
5. Payment and Refund Policy
5.1 Payment Methods
- Available payment methods are displayed at checkout.
- All transactions are processed securely.
5.2 Refund and Cancellation Policy
- No cancellation or refund is allowed once a gift card is delivered.
- Orders placed in error are not eligible for refunds.
5.3 Failed Transactions
- If payment is deducted but the gift card is not delivered, a refund will be processed automatically.
- Refund timelines depend on bank or payment service provider policies.
6. Security and Fraud Prevention
6.1 Security Measures
- All transactions are encrypted and processed on secure servers.
- Routine audits ensure platform integrity.
6.2 Fraud Prevention
- Fraud monitoring is continuously performed.
- High-value transactions may require identity verification.
- Suspicious accounts may be blocked without prior notice.
6.3 Customer Responsibilities
- Keep your gift card information and login credentials confidential.
- We are not responsible for misuse caused by inappropriate sharing of gift card codes.
7. Data Privacy and Protection
7.1 Data Collection
- Personal and transactional information may be collected for account creation, delivery, compliance, and service improvement.
7.2 Data Usage
- Data may be used for order processing, communication, fraud detection, and marketing (where permitted).
- Information may be shared with partners or authorities as required by law.
7.3 Data Retention
- Data is retained for as long as necessary for legal, regulatory, or operational purposes.
- Users may request deletion in accordance with applicable regulations.
8. Regulatory Compliance
- We comply with applicable consumer, e-commerce, and digital transaction regulations.
- Taxes, where applicable, are included or calculated as required by law.
9. Customer Support
9.1 Contact Information
For support or inquiries, you may contact us via:
- Email: [email protected]
- Website: https://battesqauare.in
9.2 Dispute Resolution
- Disputes will be addressed following our internal grievance process.
- Users may escalate unresolved issues to external authorities where permitted.
10. Liability and Disclaimers
10.1 Platform Availability
- We strive to maintain uninterrupted service but do not guarantee continuous availability.
- Scheduled maintenance or technical conditions may affect access.
10.2 Service Provider Liability
- We are not liable for the performance or policies of Merchant Partners.
- Merchant-related issues must be addressed directly with the relevant merchant.
10.3 Limitation of Liability
- We are not responsible for indirect, incidental, or consequential damages.
- Users access the Platform and purchase gift cards at their own risk.
11. Intellectual Property
11.1 Platform Rights
- All content, design, branding, and intellectual property on SquareCards belong to BATTESQAUARE SOLUTIONS PRIVATE LIMITED.
- Unauthorized reproduction, distribution, or modification is prohibited.
11.2 User Content
- Users are responsible for ensuring that any content they submit is accurate and lawful.
- We may remove content that violates policies or applicable laws.
12. General Terms
12.1 Modifications
- We may update these Terms at any time.
- Continued use of the Platform indicates acceptance of updated Terms.
12.2 Governing Law
- These Terms are governed by the laws applicable in the jurisdiction where BATTESQAUARE SOLUTIONS PRIVATE LIMITED operates.
- Disputes fall under the exclusive jurisdiction of the appropriate courts.
12.3 Severability
- If any section is deemed invalid, the remaining provisions will continue to apply.
12.4 Communication
- Official notices may be sent to the email or phone number provided during registration.
13. Contact Information
BATTESQAUARE SOLUTIONS PRIVATE LIMITED
Official Website: https://battesqauare.in
Platform Name: SquareCards
